Refund Policy

Last Updated: May 9, 2025

XPassHub strives to ensure customer satisfaction with every purchase. This Refund Policy outlines the conditions under which refunds may be issued for Xbox account purchases.

Eligibility for Refunds

Refunds may be granted if:

• The account details provided are incorrect or non-functional.
• The subscription is not active as advertised.
• The issue is reported within 7 days of purchase.

Non-Refundable Circumstances

Refunds will not be issued if:

• You have changed your mind after receiving the account details.
• The account has been modified or used extensively.
• The refund request is made more than 7 days after purchase.

Requesting a Refund

To request a refund, contact us at support@xpasshub.shop with your order number and a description of the issue. We will review your request within 3-5 business days.

Processing Refunds

Approved refunds will be processed to the original payment method within 7-10 business days. Processing times may vary depending on your payment provider.

Contact Us

For questions about this Refund Policy, contact us at support@xpasshub.shop.